The continuous success of the Group is contingent upon the implementation of effective risk management practices, ingrained throughout the organization. This approach guarantees the identification and proficient management of key risks to uphold the overall resilience of the Group.

The business activities of the Group naturally expose it to strategic, financial, and operational risks inherent in the nature of the undertaken business. This exposure extends to the financial, market, and regulatory environments within which the Group operates. Acknowledging the intricacies of these risks, the Group recognizes the importance of comprehending and managing them. It acknowledges the impossibility of capping or limiting all potential risks but emphasizes that effective risk management is instrumental in maintaining these risks at acceptable levels.
The ultimate responsibility for implementing an appropriate risk strategy lies with the Board, facilitated through its Group Risk Committee. This strategy is realized through the utilization of an integrated Risk Management Framework.

Identifying, Evaluating, and Monitoring Principal Risks: This involves a systematic process to identify, evaluate, and continuously monitor the primary risks to which the Group is exposed. This proactive approach ensures a comprehensive understanding of potential threats.
Setting Board Risk Appetite: Defining the risk appetite of the Board is crucial for aligning risk management with the overarching strategic objectives of the Group. This step establishes the boundaries within which risk-taking aligns with the Board's strategic vision.
Establishing and Maintaining Governance, Policies, Systems, and Controls: The Risk Management Framework is instrumental in creating and sustaining effective governance structures, policies, systems, and controls. These elements collectively ensure that the Group operates within the predefined risk appetite, providing a structured and controlled environment for operations.

The Board has established a governance structure tailored to the operations of an online retail financial services group, aligning it with the delivery of the Group's strategic objectives, including diversification into non-leveraged businesses. This structure undergoes regular reviews and monitoring, with any changes subject to Board approval. Additionally, management consistently evaluates processes and procedures to embed strong corporate governance throughout the Group.