Corporate Engagements

Clients

“We take initiative in fostering connections with our clients.”

Ensuring the well-being and protection of our clients is a fundamental responsibility that we take seriously. We consistently strive to connect with them through various channels, aiming to keep the organization informed about their requirements. This ongoing engagement enables us to develop products that effectively address and fulfill our clients' needs, emphasizing problem-solving, protection, and overall satisfaction.

JMI proactively interacts with clients through various channels, including our client service, sales, and product teams, as well as client events. Our commitment to digital transformation has heightened our focus on user experience research with clients, providing valuable insights for continuous enhancements to our products and propositions. Marketing activities are conducted responsibly, ensuring that investment product opportunities evolve consistently. This approach also caters to a new wave of self-directed investors, expanding JMI's reach into new market segments.

Throughout the year, the Board remained actively involved, receiving regular updates on defining the target audience, aligning with customer experience expectations, ensuring platform availability, transparency, and ease of use. This ongoing dialogue reflects our commitment to staying attuned to market dynamics and delivering a platform that meets the evolving needs of our investors.

Employees

Our organizational culture and values are shaped by our dedicated employees. The cultivation of an engaged workforce is a core element of our strategic approach, empowering us to consistently deliver exceptional services and maintain a leading position in our markets. Ensuring a rewarding and safe working environment for our employees is a crucial goal that we actively pursue. Equipping every employee with the necessary tools to thrive in a dynamic setting is imperative. By fostering a diverse and responsible workforce, we aim to achieve our business objectives with the integrity and focus we uphold as standards.

Our success in the future is dependent on creating an environment that reflects the diversity of our client base and empowers employees to reach their utmost potential. We actively nurture employee engagement through diverse channels, including team meetings, one-on-one interactions

We actively encourage meaningful interaction between management and employees, fostering a workplace where both individuals and the organization as a whole can thrive

Regulators

Establishing robust engagement with regulators is pivotal to ensuring full compliance across all the jurisdictions in which we operate. We are actively implementing measures to position our approach as market leading, while also actively participating in shaping future regulations within our sector. This proactive involvement allows the company to contribute to the regulatory landscape and stay ahead in terms of compliance and industry standards.

We actively participate in open dialogue with regulators, proactively sharing the wealth of data at our disposal to assist them in their decision-making processes. Our commitment is to ensure that our actions not only align with but often surpass regulatory expectations

Our commitment to maintaining elevated standards of regulatory compliance and aligning our interests with those of our clients is demonstrated through ongoing dialogue with regulators. This collaborative approach reflects our dedication to transparency, integrity, and the shared goal of fostering a secure and efficient marketplace.